CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Very polite and respectful and they took care of me Sheila Turner, 03/27/2024 |
Brad and Haley were honest in their advice about what's needed to fix my car. Brad got the job done quickly and charged a reasonable amount. I'd recommend my family and friends to go to Shelton. Mohammed Ghazi, 03/14/2024 |
My service was prompted, professional and affordable. My questions answered professionally and courteously. That's why I keep returning for my automotive needs. Johnice Carradine, 03/08/2024 |