Best Auto Repair, Flint

TechNet GoodYear G3X Dealer CarQuest Auto Parts
921 University Ave Flint
MI 48504

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810-238-1049

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Shelton Automotive Inc.

 (14 Reviews)

CODE OF ETHICS


As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.


Reviews

Thank you for the quick and friendly service today. You are my new local repair shop.

, 04/05/2023

Friendly, efficient, reliable service. Competitive prices and same parts as the chain stores, but some rebuilt if your need or preference requires that. I returned to Shelton's after frustrations with dealerships. Convenient location if you live work or study in Flint. They value loyal and returning customers.

, 10/22/2022

Great first time experience with thermostat issue on a Mini Cooper. Fair price, friendly staff, fast work!

, 10/20/2022

Partners

ASE (Automotive Service Excellence)
CARQUEST
TECH-NET
Element Fleet Management
Lucas
Jasper
BG Products
IATN (International Automotive Technicians' Network)
World Pac
Car Care Aware
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