CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Brad and the gang are awesome. I have been going here for over 5 years now. He does a great job, stands behind his work, he is customer service conscious. Works to keep his prices competitive . As a female it is important to be treated with respect when I describe a noise my car is making , I have no automotive background, Brad and the group always take me seriously and we work to pinpoint the problem. Donna Shinn, 07/07/2024 |
Very satisfied with the Services, Thank you Brad,Kaylie, & Spence. Janice Anderson, 07/03/2024 |
Had a flat tire with no spare. Shelton's sent help out immediately and got me back on the road fast. When my wife had battery problems they fixed her up so she was able to continue with her day quickly. They always do a great job. I'm never going anywhere else. Ted Shinn, 06/30/2024 |