Best Auto Repair, Flint

TechNet GoodYear G3X Dealer CarQuest Auto Parts
921 University Ave Flint
MI 48504

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810-238-1049

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Shelton Automotive Inc.

 (11 Reviews)

CODE OF ETHICS

CODE OF ETHICS


As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.


Reviews

Quote reviewicon

Overall service is good !!!!

, 10/06/2020

Quote reviewiconBatteries, near Flint, MI

Took our fleet van in for service for a number of problems: the steering column was shot, battery was gone and a series of other problems that comes with different people driving a van. Service was excellent! The van drove like a brand new one and the gentleman that helped me at the counter, Brad, very, very professional and all the work was done in a timely manner. Once again we will be coming back for future service, thank you!

, 02/20/2020

TIRES ARE THE BEST AT SHELTONS. THE TECHS ARE GREAT

, 01/16/2020

Partners

ASE (Automotive Service Excellence)
CARQUEST
TECH-NET
Element Fleet Management
Lucas
Jasper
BG Products
IATN (International Automotive Technicians' Network)
World Pac
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