Best Auto Repair, Flint

TechNet GoodYear G3X Dealer CarQuest Auto Parts
921 University Ave Flint
MI 48504

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810-238-1049

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Shelton Automotive Inc.

 (13 Reviews)

CODE OF ETHICS


As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.


Reviews

Friendly, efficient, reliable service. Competitive prices and same parts as the chain stores, but some rebuilt if your need or preference requires that. I returned to Shelton's after frustrations with dealerships. Convenient location if you live work or study in Flint. They value loyal and returning customers.

, 10/22/2022

Great first time experience with thermostat issue on a Mini Cooper. Fair price, friendly staff, fast work!

, 10/20/2022

We had a timing chain replacement in our HHR, got a fantastic job no problems. The service was good and fair priced. In January of this year we had a problem car just quit. Started it up, engine came on, the code said it could be a couple of things. The parts were going to be expensive so I took the HHR my wife's car in, it has to be dependable. Shelton's started doing some checking and found the throttle body was just dirty gummed up. A good cleaning and $50 later it was done. They could've charged for those expensive parts and I would never known it so I really trust them and I've recommended a couple other friends to them and they've been very satisfied also. Now we are going to set up a maintenance program for our cars which will take away a lot of worries about breakdowns. My wife hauls our great grandkids around and grandkids so we need a car that's dependable. Thank you Shelton Automotive, we appreciate all you do.

, 02/10/2022

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