CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
I had my breaks done here before and they did a good job then an I’m a returning customer at this point. My breaks lasted me three years the last time so I’m not complaining on bit. Natural Queen, 04/30/2024 |
Shelton Auto does a good job at a reasonable price and have friendly employees. Deotis Tucker, 04/23/2024 |
Very good Tony Felice, 04/20/2024 |