Best Auto Repair, Flint

TechNet GoodYear G3X Dealer CarQuest Auto Parts
921 University Ave Flint
MI 48504

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810-238-1049

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Shelton Automotive Inc.

 (11 Reviews)

CUSTOMER SERVICE

CUSTOMER SERVICE


Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.


Reviews

Quote reviewicon

Overall service is good !!!!

, 10/06/2020

Quote reviewiconBatteries, near Flint, MI

Took our fleet van in for service for a number of problems: the steering column was shot, battery was gone and a series of other problems that comes with different people driving a van. Service was excellent! The van drove like a brand new one and the gentleman that helped me at the counter, Brad, very, very professional and all the work was done in a timely manner. Once again we will be coming back for future service, thank you!

, 02/20/2020

TIRES ARE THE BEST AT SHELTONS. THE TECHS ARE GREAT

, 01/16/2020

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TECH-NET
Element Fleet Management
Lucas
Jasper
BG Products
IATN (International Automotive Technicians' Network)
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