Customer Survey

SHELTON AUTOMOTIVE INC.

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Shelton Automotive Inc. is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Shelton Automotive Inc. we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Reviews

Great customer service

Theresa McNair, 10/01/2024

Found on the internet as a reputable auto service dealer. Visited and the Service Advisors were very friendly, listened to my needs and inspected my vehicle to make sure of the service and any additional parts required. A loaner vehicle was available for my needs. When I dropped off my vehicle, everything went like clockwork and the service performed was above my expectations. Being a migrant to Flint are I learned a history of their business and longevity. I will be returning for any additional vehicle needs.

Nate Robinson, 09/13/2024

Got exactly what I was looking for, in a very timely manner.

Katrina Gould, 08/29/2024

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